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Privacy Policy

Latest update 10/25/2023

At Coolbud, found at, safeguarding our visitors' privacy is among our top priorities. This Privacy Policy outlines the types of information collected and how we utilize it. Should you have any further inquiries or need additional details about our Privacy Policy, please feel free to reach out to us.

Please note that this Privacy Policy exclusively pertains to our online activities and pertains to the data shared and/or collected on Coolbud's website. It does not extend to information gathered offline or through channels other than this website.

Coolbud, operating under the domain ("the Company"), is firmly committed to upholding the privacy of our online, delivery, and mobile visitors and users. This Privacy Policy ("Policy") governs the acquisition and utilization of information from and about visitors and users, collectively referred to as "Users" or "you," across our retail locations, website, mobile applications, SMS texting, and product delivery services, which we collectively term as the "Services." By using these Services, you accept the terms and conditions stipulated in this Privacy Policy.


When you utilize our website, you are indicating your agreement to abide by our Privacy Policy and its associated terms.

Terms of Use

For additional information regarding the usage of our website, please consult our Terms and Conditions, which can be found on the coolbud website at

Your use of Coolbud's Services, whether in-person or online through the Coolbud website, constitutes your agreement to be legally bound by Coolbud's Terms and Conditions, which are explicitly integrated into this Policy by reference.

Changes to Privacy Policy

You can find coolbud's Privacy Policy on their website at

Any revisions or alterations to this Privacy Policy will become effective from the date they are published on the Services. coolbud retains the right to adjust this Privacy Policy at its discretion without prior notice. These alterations will take immediate effect upon being posted on the Services. We recommend regularly reviewing this Privacy Policy, as its terms might be updated without prior notice. By continuing to use the Services following any modifications, you acknowledge and consent to the updated Privacy Policy. The "last updated" date provided at the start of this Privacy Policy indicates when the most recent changes were implemented, which is october 25, 2023


This Privacy Policy pertains exclusively to data gathered through Coolbud's Services and does not encompass elements beyond the realm of Coolbud's control in internet operations. It must be respected within the boundaries of applicable laws and regulations. Please note that this Privacy Policy exclusively pertains to information obtained through the Services and does not encompass data acquired from alternative sources.

When utilizing Coolbud's Services, including its website, you are acknowledging your consent to comply with the Legal Disclaimers available on the Coolbud website, which are explicitly integrated into this Agreement.

Individuals under the age of 21 are not allowed to use the services.

Coolbud's offerings are intended for individuals aged 21 and above. The utilization of our services by those under 21 is strictly prohibited. Our services, including our website, are tailored for an adult audience, and we make a commitment to respect children's online privacy. If we discover that a website user is under the age of 13, we will promptly remove any personal information associated with that user's account. Kindly refrain from disclosing personal information of anyone under 13 on our services, as we have no intention of gathering information from individuals under the age of 13 or inviting their participation in our services.

Cannabis Use in Society

Not everyone approves of the use of cannabis. For instance, some employers may have policies prohibiting their use. By engaging with Coolbud's Services, providing your information, consenting to data collection, accepting communication from Coolbud, or using Coolbud products, it might be inferred by employers, friends, family, or others that you use these products, potentially resulting in adverse social, legal, employment, financial, or other consequences, such as possible job termination. coolbud disclaims any responsibility for damages stemming from such assumptions, as your use of the Services and products is entirely at your own discretion.

Information Collection Practices

When utilizing our Services, we may gather data related to you, which we refer to as 'personal information.' The specifics of the personal information we request and the reasons behind these requests will be transparent when we seek this data from you. Should you reach out to us directly, we might also obtain additional details, including but not limited to your name, email address, phone number, the content of your message and any attachments you send, along with any other data you choose to share. When registering for an Account, we may request contact details like your name, company name, address, email address, and phone number.

Use of Personal Information

We may use your personal information for various purposes, including but not limited to:

  • Identifying you and verifying your age.

  • Identifying your location.

  • Facilitating transactions and communications, including marketing communications and Services-related messages.

  • Keeping up-to-date records of your Services usage and accounts.

  • Safeguarding our users, ourselves, our Services, and our affiliates from fraud, theft, hacking, phishing, and other unlawful activities.

  • Analyzing website traffic.

  • Diagnosing technical issues.

  • Complying with laws and coolbud’s policies.

  • Conducting website and activity tracking, including Services optimization and personalization.

  • Generating and studying analytics related to your usage of our Services.

Payment Services

We accept cash only as a form of donation for Coolbud Services and products.

Marketing SMS Text Messages

By sharing your mobile phone number and granting permission for coolbud to send you promotional SMS text messages, you are giving consent to receive recurrent special offers and other marketing texts, which might be transmitted via an automated phone dialing system. It's important to note that you aren't obligated to provide consent for making purchases, but regular message and data rates may be applicable. If you wish to stop receiving marketing text messages, please inform our customer service team.

Information Security

Coolbud's Services employ reasonable security measures to prevent accidental loss or unauthorized access, use, alteration, or disclosure of your personal information. These safeguards encompass access controls, monitoring, and the utilization of encryption for secure data transmission. However, it's essential to be aware that when you share personal information online or in-store, there is a potential risk of third-party interception and use.

While coolbud is dedicated to safeguarding your personal information and privacy, we cannot provide an absolute guarantee of security for any disclosed data. When using our Services, you acknowledge and accept that we cannot assure the security of any information exchanged with us. Any personal or general information shared with us is done so at your own risk, which you expressly acknowledge.

Third Party Websites

On our website, you may come across links leading to external websites. When you decide to visit these other sites, please be aware that coolbud does not assume responsibility for their privacy practices or the content they provide. We advise you to take the initiative to review the privacy policies of those websites to ensure your comprehension and agreement with their policies.


Should a court determine any portion of this Policy to be invalid, unlawful, or unenforceable, the remaining provisions of the Policy will continue to be valid and in force.

Contact Us

Should you have any questions or requests related to your privacy, don't hesitate to contact us via:

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